Privacy Policy

Last Updated: April 17, 2026

ReachCure ("we," "us," or "our"), a division of Alactic, Inc., operates the website reachcure.us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out our onboarding form (name, email, phone number, business details)
  • Submit a support request (name, email, website ID)
  • Make a payment through our payment processor (Stripe)
  • Contact us via email

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Deliver and manage the website services you purchased
  • Process your payment securely via Stripe
  • Communicate with you about your project status and updates
  • Respond to your support requests and inquiries
  • Send progress update emails related to your website build
  • Improve our website and services
  • Comply with legal obligations

3. Payment Processing

All payments are processed securely through Stripe. We do not store your credit card information on our servers. Stripe's privacy policy governs the handling of your payment data. For more information, visit stripe.com/privacy.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services (such as Stripe for payment processing and email services) that assist us in operating our business
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption on all pages
  • Secure file upload handling
  • Access controls for internal team systems
  • Regular security reviews

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications

To exercise any of these rights, contact us at info@reachcure.us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, contact us at: